The national split is close
Fourteen percent of users said their experience was very positive. The total positive share was 53%. Forty-six percent described it as very or somewhat negative.
The split is close. It is more accurate than saying online dating simply works or fails. Both reactions were common in the same national survey.
Experiences differ across groups
Men were more likely than women to report a positive experience, 57% versus 48%. LGB users were also more likely than straight users to report a positive experience, 61% versus 53%.
These are descriptive survey differences. They do not establish that gender or orientation caused the experience rating.
Positive and harmful experiences can coexist
A user can report an overall positive experience and still have encountered harassment, unwanted messages, or a suspected scammer. The questionnaire measured those experiences separately.
That is why a responsible overview shows experience ratings beside, not instead of, safety and harassment findings.